Your Chinese Name, Your Story.

Terms of Service

Last updated: November 10, 2026

These Terms of Service (“Terms”) govern your use of the NihaoName website and naming service. By placing an order or using the site, you agree to these Terms. They are the operator’s terms and describe how the service actually works. A qualified lawyer should still review them before heavy advertising; that review does not replace the service, payment, delivery, or refund terms below.

The service

NihaoName is a digital custom naming service. We create original Chinese name suggestions from the English name, preferences, and notes you provide. After a successful checkout, your names are delivered instantly on the success page. Your email is used for the order and for support, not as the place the names are delivered.

Names are cultural and linguistic recommendations. They are not legal, immigration, trademark, or professional advice, and they are not a promise of official registration or acceptance by any authority.

Packages

What you receive depends on the package you purchase:

• Basic — 3 names (phonetic, meaning, and personality), with hanzi, tone-mark pinyin, short per-character meanings, a short theme line, and Hear pronunciation. Basic does not include a long story or Name Card download, print, or share.
• Standard — everything in Basic, plus a full 60–90 word story, pronunciation coaching, a suitability note, and Name Cards you can download, print, and share.
• Brand — 5 names (3 personal and 2 brand-style), each with a full story, pronunciation, and Name Cards, plus informal trademark-friendly notes and a Brand checklist. Those notes are not legal advice.

Payments

Fees are charged as a one-time payment for the package you select. Payments are processed by Creem as Merchant of Record. Prices are shown on the site at the time of checkout.

Refunds and cancellations

Because this is custom digital work delivered instantly after checkout, we generally do not offer a refund after the names have been delivered. If checkout fails, you are charged more than once, or you cannot access a completed order, contact [email protected] and we will help resolve it.

Your responsibilities

You are responsible for the accuracy of the information you submit and for how you use any name we suggest, including social, personal, or commercial use. You should obtain your own legal, trademark, or immigration advice when those issues matter to you.

No luck or destiny claims

We do not promise luck, destiny changes, feng shui outcomes, or spiritual results. You are paying for naming craftsmanship and explanation only.

No legal, trademark, or immigration advice

Nothing on the site, including Brand-package trademark-friendly notes, is legal advice or a clearance search. You remain responsible for trademark, domain, company-name, and compliance checks in the places you intend to use a name.

Acceptable use

You may not use the service to submit illegal, hateful, harassing, or deceptive requests, to abuse or overload the service, or to attempt to obtain names without paying when payment is required. We may refuse, cancel, or limit orders that violate these Terms.

Limitation of liability

To the fullest extent permitted by law, NihaoName is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, arising from your use of the site or of any suggested name. To the extent liability cannot be excluded, our total liability for a claim relating to an order is limited to the amount you paid for that order.

Contact

Questions or support: [email protected].